Privacy Policy - Lush Fox

Introduction

Lush Fox respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Personal Information

When you use our services, we may collect:

Name and contact information (email address)
Service preferences and inquiry details
Communication records between you and our team
Workshop registration information
Custom commission specifications

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

To respond to your inquiries and provide requested services
To match you with appropriate artisans based on your project needs
To communicate about workshops, consultations, and custom orders
To improve our website and service offerings
To send administrative information about your projects or bookings
To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Artisans: When you request a service, we share relevant details with the artisan who will fulfill your project
Service Providers: We may share information with trusted service providers who assist in operating our website or conducting our business, under confidentiality agreements
Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for record-keeping purposes after service completion.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal obligations
Withdraw consent for processing where consent was the basis
Object to processing of your personal information
Request restriction of processing

To exercise these rights, contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised date. We encourage you to review this policy regularly.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Address: 287 Artisan Lane, Vancouver, BC V6B 1A1, Canada

Compliance

This Privacy Policy complies with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).